Ask HN: Stripe is saying my business is high risk. It's not. What to do?
Which is strange, because I merely offer to transcribe voicemails for my customers. They pay me $5/month.
I've built my entire subscription model within Stripe's API and undoing it would really put me back. But the engineering isn't why I'm upset. I guess my problem is Stripe isn't transparent about their reason specifically why.
I'm a little insulted.
I've spoken poorly about Stripe's antifraud products in the past. Without sounding like a conspiracy theorist, I'm thinking it has something to do with that.
Something similar happened previously with an Atlas application: They weren't able to register my LLC because my business presented high risk (hint: it didn't) but they were fine with accepting payments for my customers for that... which was rather odd.
I realize I don't have a right to use their platform, and that they don't owe me anything. But for all the sketchy sites that use Stripe, mine's anything but, and I have an established history of credibility behind me. It's really disappointing when you just get a "no" and then can point to 100 sites that they should really say "no" to but they don't.