For anyone starting up a business, there is never enough time and always too much to do. The same is true of information flow within a startup, with often way too much input and not enough output. Chatbots can play a key role in helping the business manage that information and organise customer contact. With many businesses increasingly reliant on websites as the first point of customer contact, the old-style contact form is becoming less useful. People would like to communicate with the business now, and a chatbot is an ideal way of starting a conversation without tying up you or your team.