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How IBM wants to use Watson AI to reduce bias in hiring

On Monday, IBM announced the launch of Watson Recruitment's Adverse Impact Analysis capability, a feature that uses artificial intelligence (AI) to help companies make better, unbiased hires. The tool analyzes an organization's historical hiring data, and identifies instances of bias related to age, gender, race, education, or previous employer, helping HR professionals to root out bias in its hiring trends and avoid it in the future. AI has great promise for HR professionals in general--33% of CHROs said they believe AI will revolutionize the way they do business over the next few years, a recent IBM study found. However, AI will not fully overtake their roles, or those of all other human employees, the study found--65% of CEOs surveyed said that people skills will have a strong impact on their business over the next several years. The average hiring manager receives hundreds of applicants a day for certain positions, and can only spend about 6 seconds on each resume, IBM found.